Quality Without Compromise

Cashmere that reflects the Malibu lifestyle

Shipping & Returns Policy

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

Complimentary ground shipping within the United States.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Refunds

All sales are final.

Exchanges

How To Exchange An Item

Your item must be in its original unused condition to be exchanged for a different color. You must return the item within 14 days of your purchase.

1. Please email info@malibubasics.com to request an exchange and we will send you a shipping label.

2. Mail your returned item to:
MalibuBasics
Exchange Department
248 Hillside Drive
Ketchum, ID 83340

 

HOW TO WEAR ONE ITEM STYLED SEVERAL WAYS

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